Privacy policy.
Effective Date: 25th June 2025.
At Sentra Care, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect any personal data you provide when using our website.
Who We Are
Sentra Care is a specialist recruitment agency within the health and social care sector. While our website does not list specific job vacancies, it provides information about our services and allows both candidates and employers to contact us directly through various enquiry forms.
What Information We Collect
We collect personal data through the contact forms available on our website. This may include:
Full name
Email address
Phone number
Job title or role (if provided)
Organisation name (if applicable)
Any additional details you choose to include in your enquiry
We do not collect sensitive personal data via our website (e.g. health data, DBS information, or protected characteristics).
How We Use Your Information
We use the information you provide to:
Respond to your enquiry
Assess how we can support you as a candidate or employer
Maintain internal records
Improve the services and content offered through our website
We will only use your information for the specific purpose it was provided.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following lawful bases:
Legitimate interest – for responding to and managing enquiries in the course of our recruitment services
Consent – where you have opted to receive updates, marketing communications, or newsletters from us
Data Sharing
Sentra Care does not sell or share your personal data with third parties for marketing purposes. We may share information with trusted service providers (such as website or CRM platforms) who help us manage enquiries or operate our website — but only under strict confidentiality and data protection agreements.
How We Store and Protect Your Data
Your data is securely stored on encrypted, access-controlled systems. We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law.
Your Data Protection Rights
Under data protection law, you have the right to:
Request access to the personal data we hold about you
Request correction of any inaccurate or incomplete data
Request erasure of your personal data (in certain circumstances)
Object to or request restriction of our processing activities
Withdraw your consent at any time (where applicable)
To exercise your rights or raise a concern, please contact us using the details below.
Cookies and Website Tracking
Our website uses essential cookies for basic functionality and may use limited analytics tools to help us understand general website usage. We currently do not use cookies to collect personally identifiable information or for advertising purposes.
Contact Us
If you have any questions about this Privacy Policy or would like to make a data request, please contact: